Professionally Handling Clients that Have a or Develop a Sense of Entitlement so it does not continue. In this video we break down the Framework I use to handling these difficult entitled situations. We dive into what entitlement really is, handling entitled past and current clients as well as 5 foundational rules I use to stay centered and grounded. Definition of Entitlement: #1- the fact of having a right to something. #2- the amount to which a person has a right.
 The amount of entitlement one has is equal to what they’ve paid for. #3- the belief that one is inherently deserving of privileges or special treatment. 5 Foundational Rules I use to keep me grounded in these tough situations of dealing with Entitled Clients #1 just because someone spends $$$ with you does not make them entitled to access to you. #2 Money is not worth your sanity or peace. #3 Do the right thing so you can sleep well at night knowing you did the right thing and you did your best. #4 You cant make everyone happy. #5 There are a lot of amazing people out there who are wonderful to work with. If you allow a bad egg to stay in the barn/your community- it’ll drive the other good ones away cause they stink. Don't let that happen.